Career

Peth Yoeung is a specialized EMR and digital hospital operating system and a subsidized software of an award winning software development company, First Womentech Asia Co., LTD. led by an IT female-oriented team whose its members are included of a veteran female IT engineer, professional coding staff, hospital business management advisors, practitioner doctors and healthcare professionals. They are more than ready to listen and respond to every single need and requirements of all their clients to help assist and support the clients to reach their business goals.

We have gradually grown from a team of four people to a team of 40 people, including management team and is providing digital EMR and hospital operating management system software to nearly 200 public and private hospitals/clinics in Cambodia.

Job Title:   Quality Assurance Officer

Reporting to: Business Analysis Manager

Purpose: As a Business Analysis and QA Officer, s/he takes responsibilities to contribute inputs to the new business products development and the existing ones and also to execute Quality Assurance, Testing, and Business Analysis in support of the implementation of Peth Yoeung’s all product business function and how it integrates within product portfolio of Peth Yoeung.

Responsibilities:

Business Concept Development and Analysis

- Conduct some business research and then provide inputs for business development of Peth Yoeung products

- Collect inputs and feedback from customers and do business analysis for product enhancement or/and development

- Compile requirements of customers and submit them to Business Analysis Office

- Hold meetings with the developer team to explain the need of customers

Quality Assurance Assignments

- Support holistic testing efforts for multiple projects and software releases, including integration, systems, regression, performance & end user- acceptance testing as a part of Agile/Scrum teams

- Perform, execute and maintain test plan, test scenarios, test cases and test scripts

- Document and evaluate test results and defects, track and manage defects and work with development team and business to troubleshoot issues

- Provide testing estimates for assigned work

- Work very closely with IT teams to understand business requirements and create business requirements and functional design documents

- Work with the Development team to build/test the application platform based on business requirements.

- Perform gap analysis: as is vs. to be and facilitate requirements gathering and process mapping workshop

- Document functional business requirements, process flow diagrams, and business cases

- Manage relationships with multiple teams for new solution features and technical support

Requirements:

- Minimum of 2 years of experience with supporting complex business systems processes, business analysis and requirements management

- Ability to interpret and/or discuss technical information with a non-technical audience

- Project management and problem-solving skills

- University degree in the business administration or IT

- Ability to handle multiple projects simultaneously

- Demonstrated ability to learn new technology quickly

- Excellent written, oral and interpersonal communication skills

Peth Yoeung is a specialized EMR and digital hospital operating system and a subsidized software of an award winning software development company, First Womentech Asia Co., LTD. led by an IT female-oriented team whose its members are included of a veteran female IT engineer, professional coding staff, hospital business management advisors, practitioner doctors and healthcare professionals. They are more than ready to listen and respond to every single need and requirements of all their clients to help assist and support the clients to reach their business goals.

We have gradually grown from a team of four people to a team of 30 people, including management team and is providing digital EMR and hospital operating management system software to more than 100 public and private hospitals/clinics in Cambodia. 

Job Title:         Business Support and Training Advisors        

Reporting to:   Business Support and Training Advisor Lead   

Purpose:              As a Business Support and Training Advisor, s/he takes responsibilities to contribute in the field of support and training to client who are using Peth Yoeung. It is the main role to help clients using system smoothly and comprehensive enough to run the system without standing by support at the client’s located hospitals. This role duty is also train and demonstrate to clients for every new product and updated function.

Responsibilities:

-       Being a focal contact person of clients for any concerns of their business support in the use of any system software of FWTA

-       Collect and listen to their business requirements and then write them down to be shared with Business Analysis and QA and Technology Development Team and the Management Team of FWT for solution

-       Develop training materials and programs for assigned clients after the license use agreement signed and provide training and strengthen capacity of all system users of clients on how to use the system

-       Support the effective implantation of Clients Support Strategy of FWTA

-       Develop weekly, monthly and quarterly reports of client’s feedbacks to the Management Team of FWTA for business development and timely manner support to clients

-       Visit clients and client’s problems and provide solution

-       Support the effective communication and on-time responses to all demand of clients.

-       Complete additional duties as assigned by CEO and immediate supervisor during the contract.

-       Coordinate with hospital/clinics to collect key information for data setting, do data setting and set calendar for system users training workshop

-       Review and verify all data set to ensure that the data setting is done in according with business of customers and no errors

-       Conduct training workshop for system users of hospitals/clinics

-       Produce training workshop report and then communicate it with customer

Requirements:

-       University graduate in Computer Science, IT, Business Administration, or equivalent.

-       At least 2 years of working experience in the field of business development, clients support and training

-       Applicant with experience in providing training clients and business partners on how to use system and software training services is strongly encouraged to apply   

-       Excellent written and verbal communications and interpersonal skills

-       Problem and business solution oriented person  

-       Honest, responsible and hardworking under the challenging environment setting

-       Willing to learn new things and team-work

-       Creative, high self-confident and Can-Do-It Attitude

-       Able to work with minimal supervision 

-       Own driving license